ScopTEL has passed all Bell Canada Interoperability requirements with the Bell Canada SIP network.

ScopTEL has passed all Bell Canada Interoperability requirements with the Bell Canada SIP network.

This means that Bell Canada fully acknowledges compatibility with ScopTEL SIP trunking and the Bell Canada SIP network.

Please refer to this document in order to provision your ScopTEL server with Bell Canada’s SIP trunking services.

ScopTEL-Bell_Canada_SIP-T_Interop_Requirements
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How to Make Anonymous Calls From a SIP Trunk

Ever wanted to hide your outgoing Caller ID and make your calls Anonymous?

Refer to this knowledge base document.

ScopTEL-How to Make Anonymous Calls From a SIP Trunk
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How to Provision Bria

Basic Pre-requisites to provision the Bria soft phone

ScopTEL - How to Provision Bria
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How to Configure the ScopTEL DHCP Server

ScopTEL includes an extremely powerful DHCP Server.  Refer to this document to enable the DHCP server.

 

ScopTEL - DHCP Server Configuration

 

The ScopTEL DHCP server can greatly simplify the configuration and provisioning of VoIP devices.  Refer to this document to enable DHCP classes.

 

ScopTEL - DHCP APS Configuration
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How to Configure the ScopTEL DNS Server

ScopTEL includes an extremely powerful DNS server.  Refer to this document for its basic configuration using the DNS Configuration Wizard.

 

ScopTEL - DNS Server Configuration Wizard
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How to Configure Class of Service Objects

The Class of Service Manager is used to create objects used to assign permissions or restrictions to Outgoing Lines, Incoming Lines, Extensions, Feature Codes, or Applications.

Great care should be taken when configuring Class of Service objects.

Please refer to https://blog.scopserv.com/2012/06/important-security-settings-when-using-class-of-service-cos/ before configuring Class of Service objects.

 

Module 8 - ScopTEL - Class of Service Configuration
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ScopTEL Prompt Management

Prompt Files used for IVR menus and Applications must be uploaded in supported CODEC’s and formats.

Music On Hold Files must also be in the correct CODEC and format for correct playback.

Read more in this document regarding Prompt Management.

 

Module 11 - ScopTEL - Prompt Management
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How to Set Up a Conference Bridge Application

Use this guide to set up a Conference Application.

 

Module 13 - ScopTEL - Managing Conferences

 

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ScopTEL – PMS Integration Guide

ScopTEL integrates Connected Guest (originally Tiger TMS) platform for Hotels PMS (Property Management System) and to facilitate communications.

PMS - Installation and Admin Guide_en
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ScopTEL PDF/A pre-requisites for ScopTEL Virtual Fax

ScopTEL PDF/A pre-requisites for ScopTEL Virtual Fax

PDF/A Format is required for any PDF file attachment in ScopTEL Virtual Fax

Failure to use the required format will probably result in an error due to postscript font parsing of any PDF file not saved in PDF/A format.

Definition: https://en.wikipedia.org/wiki/PDF%2FA

Faxing PDF files for use in ScopTEL Virtual Fax requires the PDF file to be in PDF/A format.

Many PDF editors will allow you to ‘save as’ an existing PDF document to PDF/A format.

There are several options for converting your file to PDF/A format and here are instructions for some of the most popular software. Contact your software vendor if your PDF converter is not listed for support.

Additionally if you are using a problematic PDF conversion client you can use an online PDF/A converter such as https://docupub.com/pdfconvert/ (be sure to set the Output format to PDF/A)

Please refer to our official documentation:

 

ScopTEL PDF-A Virtual Fax Pre-Requisites
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