How to Backup and Restore a ScopTEL PBX

You can configure a regular backup schedule to ensure that you have a copy of your all your ScopServ configuration, Voicemail and Call Reports (CDR/ACD/IVR). Backups can be stored on the file system, on a remote FTP or SSH server, burn to a CD/DVD or be sent by Email. We also support  full and incremental backup for most medias and files can be compressed as ZIP, TGZ or ISO files.

You can also restore a previous backup, in case of data loss or a major configuration fault.


Create a new Backup Schedule

To create a new backup schedule, simply open the ScopServ GUI and go on Server -> Backup and click on Add a new Backup.

We recommend to give this backup a friendly name (e.g. “Daily”, “Reports” or “Voicemail”)  to accurately identify what you’re backing up, this will make future restores easier.

On the Modules tab, you can select which modules (Server, Telephony, etc) and options (Configuration, reports, Voicemail, Provisioning Files, etc) to include in this backup. Please note that some options like Voicemail messages, Music-On-Hold (MOH) or Record/Monitor sound files could seriously increase the size of your backups because you are backing up potentially large audio files.

It is highly recommended to do external backups using the SYNC method.  Local backups can use all available disk space and affect call processing.  SYNC Incremental backups avoid file size restrictions by most compression algorithms.

You can configure your own schedule on the Scheduler tab using the Hours, Minutes and Weekdays select boxes.

Backup Configuration

Restore from Backup

In order to restore a previously generated backup, you must go on Server -> Backup and click on the Restore button.  You will need to specify the source of the backup (e.g. from an FTP server or local files). Once ready, simply click on the Restore button on the bottom of the popup window.

Restore from Backup


If no errors are encounter during the restore then all data included on the backup will be instantly visible on the GUI.

Module 17 - ScopTEL - Backup and Restore

There are additional options to do backup and restore using Putty and WinSCP

Module 18 - ScopTEL - Backup_Restore Using Putty_WinSCP