List of Supported SIP User Agents in the ScopTEL Automatic Provisioning System

– Alcatel Temporis IP100
– Alcatel Temporis IP150
– Alcatel Temporis IP200
– Alcatel Temporis IP300
– Alcatel Temporis IP600
– Alcatel Temporis IP700G
– Alcatel Temporis IP800
– Alcatel Temporis IP1850
– Alcatel Temporis IP2016
– AudioCodes 310HD
– AudioCodes 320HD
– AudioCodes 405HD
– AudioCodes 420HD
– AudioCodes 430HD
– AudioCodes 440HD
– Cisco 3905
– Cisco 6901
– Cisco 6911
– Cisco 6921
– Cisco 6941
– Cisco 6945
– Cisco 6961
– Cisco 7811
– Cisco 7821
– Cisco 7841
– Cisco 7861
– Cisco 7905
– Cisco 7906
– Cisco 7911
– Cisco 7912
– Cisco 7931
– Cisco 7940
– Cisco 7941
– Cisco 7942
– Cisco 7945
– Cisco 7960
– Cisco 7961
– Cisco 7962
– Cisco 7965
– Cisco 7970
– Cisco 7971
– Cisco 7975
– Cisco 8811
– Cisco 8841
– Cisco 8851
– Cisco 8861
– CyberData Intercom
– CyberData Intercom with Keypad
– CounterPath Bria (Softphone)
– Fanvil X1/X1P/X1S/X1SP
– Fanvil X2P/X2CP
– Fanvil X3S/X3SP/X3G/X3SG
– Fanvil X4/X4G
– Fanvil X4U
– Fanvil X5S
– Fanvil X5U
– Fanvil X6
– Fanvil X6U
– Fanvil X7
– Fanvil X7C
– Fanvil X210/X210i
Flying Voice:
– Flying Voice FIP11WP
– Grandstream GAC2500
– Grandstream GXP3275
– Grandstream GXP3240
– Grandstream GXP2200
– Grandstream GXP2170
– Grandstream GXP2160
– Grandstream GXP2140
– Grandstream GXP2135
– Grandstream GXP2130
– Grandstream GXP2124
– Grandstream GXP2120
– Grandstream GXP2110
– Grandstream GXP2100
– Grandstream GXP1780/GXP1782
– Grandstream GXP1760
– Grandstream GXP1630
– Grandstream GXP1628
– Grandstream GXP1620/GXP1625
– Grandstream GXP1610/GXP1615
– Grandstream GXP1200
– Grandstream GXP1450
– Grandstream GXP1400
– Grandstream GXP1100
– Grandstream GXP280
– Grandstream Gateway GXW4216
– Grandstream Gateway GXW4224
– Grandstream Gateway GXW4232
– Grandstream Gateway GXW4248
– WIP-5000 (Wireless)
– LG-Ericsson LIP-8802
– LG-Ericsson LIP-8815
– LG-Ericsson LIP-8820
– LG-Ericsson LIP-8830
– LG-Ericsson LIP-8840
– Linksys/Sipura SPA-301
– Linksys/Sipura SPA-303
– Linksys/Sipura SPA-501G
– Linksys/Sipura SPA-502G
– Linksys/Sipura SPA-504G
– Linksys/Sipura SPA-508G
– Linksys/Sipura SPA-509G
– Linksys/Sipura SPA-525G2
– Linksys/Sipura SPA-525G
– Linksys/Sipura SPA-841
– Linksys/Sipura SPA-901
– Linksys/Sipura SPA-921/922
– Linksys/Sipura SPA-941/942
– Linksys/Sipura SPA-962
– Linksys/Sipura SPA-1000/1001
– Linksys/Sipura SPA-2000/2002
– Linksys PAP2
– Mitel/Aastra 51i
– Mitel/Aastra 53i
– Mitel/Aastra 55i
– Mitel/Aastra 57i
– Mitel/Aastra 480i
– Mitel/Aastra 6730i
– Mitel/Aastra 6731i
– Mitel/Aastra 6735i
– Mitel/Aastra 6737i
– Mitel/Aastra 6739i
– Mitel/Aastra 6751i
– Mitel/Aastra 6753i
– Mitel/Aastra 6755i
– Mitel/Aastra 6757i
– Mitel/Aastra 6863i
– Mitel/Aastra 6865i
– Mitel/Aastra 6867i
– Mitel/Aastra 6869i
– Mitel/Aastra 9112i
– Mitel/Aastra 9133i
– Mitel/Aastra 9143i
– Mitel/Aastra 9480i
– Panasonic KX-HDV100
– Panasonic KX-HDV130
– Panasonic KX-HDV230
– Panasonic KX-HDV330
– Panasonic KX-HDV430
– Panasonic KX-TGP500
– Panasonic KX-TGP550/551
– Panasonic KX-TGP600
– Panasonic KX-UT113
– Panasonic KX-UT123
– Panasonic KX-UT133
– Panasonic KX-UT136
– Panasonic KX-UT248
– Panasonic KX-UT670
– Panasonic KX-UDS124 (Cell Station)
– Panasonic KX-UDT111 (Handset)
– Panasonic KX-UDT121 (Handset)
– Panasonic KX-UDT131 (Handset)
– Polycom IP300/330/331
– Polycom IP400/430
– Polycom IP450
– Polycom IP500/550/560
– Polycom IP600/650
– Polycom SoundStation (4/6/7xxx)
– Polycom VVX 300/310
– Polycom VVX 400/410
– Polycom VVX 500
– Polycom VVX 600
– Polycom VVX 1500
Polycom SpectraLink
– Polycom SpectraLink 8002 (Wireless)
– Polycom SpectraLink 8440/8450/8452 (Wireless)
– Snom 300
– Snom 320
– Snom 360
– Snom 370
– Snom D375
– Snom 710/D710
– Snom 715/D715
– Snom 720
– Snom D725
– Snom 760
– Snom D765
– Snom 820
– Snom 821
– Snom 870
– Snom MeetingPoint
– Snom M3 (Wireless)
– Tiptel IP 28 XS
– Tiptel IP 280
– Tiptel IP 282
– Tiptel IP 284
– Tiptel IP 286
– Tiptel IP 386
– Tiptel VP 28
– Uniden UIP200
Voice Operator Panel:
– Voice Operator Panel (VOP) Standard, Lite, Micro
– VTech S1100
– VTech S1210
– VTech S1220
– VTech S1410
– VTech S1420
– VTech S2100
– VTech S2210/S2211
– VTech S2220/S2221
– VTech S2410
– VTech S2420
– VTech ErisTerminal VSP600
– VTech ErisTerminal VSP715
– VTech ErisTerminal VSP725
– VTech ErisTerminal VSP735
– VTech ErisStation VCS754
– Yealink T9CM
– Yealink T12
– Yealink T18
– Yealink T19
– Yealink T20
– Yealink T21
– Yealink T22
– Yealink T23
– Yealink T26
– Yealink T27
– Yealink T28
– Yealink T29
– Yealink T32
– Yealink T38
– Yealink T40
– Yealink T41
– Yealink T42
– Yealink T46
– Yealink T48
– Yealink T52
– Yealink T54
– Yealink T56
– Yealink T58
– Yealink CP860
– Yealink CP960
– Yealink VP530
– Yealink SIP-W52 (Wireless)
– Yealink SIP-W56 (Wireless)
– Yealink SIP-W60 (Wireless)


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How to install ScopTEL on CentOS7

Use this document to install a clean copy of ScopTEL on CentOS7

Module 1 - ScopTEL - CentOS7_-BootDisk-Installation-Guide
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Press Release: ScopTEL Introduces Context Sensitive Help into the Web-GUI

ScopTEL is a constantly evolving product with new features added almost daily.

This constant evolution makes updating documentation very difficult.

So ScopServ is very pleased to announce that we have added Context Sensitive Help to each and every ScopTEL server able to install scopserv-core- and scopserv-server-

This package adds the help button to each object in ScopTEL Server, Network, Telephony with the exception of Vendor specific Automatic Provisioning details.

Just click on a help button to launch the help window.


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End Of Life Announcement for ScopTEL Software on all CentOS Versions prior to CentOS 7

Previous versions of ScopTEL were either based on CentOS versions 4, 5, or 6

  • However these versions have limited lifecycle support and it was necessary for ScopServ International to Release an ScopTEL packages based on CentOS version 7.X
  • As of November 30th 2020 ScopServ will no longer be supporting any installations prior to CentOS 7. This means that all installations on top of CentOS 4, 5, 6 will be End Of Life and will need to be upgraded to CentOS 7 for continued support.
  • ScopServ advises that any new installation of our software be installed on CentOS 7
  • Please follow the official documentation here to upgrade any existing installations or install any new ScopTEL installations.
  • Also be advised that ScopServ cannot guarantee the compatibility of any existing hardware with CentOS 7. To check for compatibility in advance you must refer to:


Module 1 - ScopTEL - CentOS7_-BootDisk-Installation-Guide
Read More Interoperability With ScopTEL Announcement

ScopServ International Inc. is pleased to announce their SIP interoperability with

Founded in 2007, was built by a group of IT and business professionals who believed there was a better way to bring Internet phone services to companies who, like them, had a desire for high-calibre communications solutions.

Being strictly Bring-Your-Own-Device, does away with the limitations and costly hand-holding that come along with some telephony providers. This allows us to give unlimited focus to maintaining a widely-accessible and feature-rich service.

With offices in Canada, and Mexico, and access points across the globe, has developed into a truly international business that serves over 75,000 clients, worldwide.

The following documentation includes the interoperability configurations required for ScopTEL to interoperate with a SIP trunk.




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How To Configure ScopTEL with NAT (Network Address Translation)

ScopTEL includes a SBC that does a very good job of handling NAT’d extensions and trunks when the peer supports RPORT.

This article covers the recommended configuration for ScopTEL and NAT.

  • ICE/STUN/TURN are not mandatory and aren’t recommended
  • There are mandatory settings when ScopTEL is not exposed directly to the Internet on its public interface and its sitting behind a third party NAT router. This article does not cover third party router configurations or port forwarding requirements.
  • The default ports used for ScopTEL SIP traffic are:
  • udp/5060 (used for UDP SIP signalling traffic)
  • tcp/5060 (used for TCP SIP signalling traffic)
  • tcp/5061 (used for TLS/SRTP SIP signalling traffic)
  • udp/10000-20000 (used for UDP SIP RTP traffic)
  • tcp/10000-2000 (used for SIP SRTP traffic)


ScopTEL - Configuring ScopTEL for NAT
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ScopTEL Reserved Call Parking

  • The purpose of Call Parking is to put a call on hold and resume the call from another extension.
  • Legacy Phone systems used to have what were called Square Line Appearances aka Shared Line Appearances. The point of Square Line Appearances was to assign POTS lines to DSS/programmable keys on a phone. If the POTS line received a call the DSS key would blink to show Ringing and the phone would ring for an audible warning. All phones in such an environment would have the same Line Appearances appearing but not necessarily ringing on their DSS keys. If by example extension 221 answered a call on Line 1 and wanted another extension to pick it up they would press the hold button on their phone and tell another extension to press the blinking held line on their phone to retrieve the call. This pre-dates transfer and was never considered a function of a PBX. PBX’s typically use Trunks like ISDN PRI services or in today’s technology use SIP Trunks. These trunks have no concept of Lines in the way that old POTS lines worked. Call Parking was invented to place a call on hold and resume the call somewhere else without having to transfer the caller to another extension.
  • Reserved Parking in an advanced way to Park calls which is especially useful to break up Call Parking configurations into departments. With Reserved Parking each department gets their own Call Park extension and Parking Lots.
ScopTEL - Reserved Parking
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Managing Tenants

A Tenant is a segregated dial plan Container with segregated Reporting structures. Each Tenant can be regarded as its own Customer container without requiring a unique physical installation for each Customer. This feature allows public IP addresses and FQDN’s and hardware to be optimized and shared for multiple Customers saving money on memory, CPU’s, dedicated storage space, and rack space.


  • Extension 100 is required for two customers to exist on the same hosted or CPE installation of ScopTEL without creating a VM Container for each Customer. Each Customer can be regarded as a Tenant. Each unique Tenant|Name can support its own Extension 100
ScopTEL - Managing Tenants
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How to Configure Applications

Applications are advanced Objects in ScopTEL configurations:

  • An extension number is given to an application to include the destination in the dial plan.
  • An application cannot be dialed directly from an Auto Attendant but if you choose the option ‘Allow Extensions to use this application as destination’ within the General application options then you can build a Ring Group or Virtual Extension and set the destination to the application. Only then can Ring Group and Virtual Extensions can be dialed from an Auto Attendant menu.
Module 16 - ScopTEL - Managing Applications
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How to Manage Auto Attendants/IVR Menus

If you need help managing Auto Attendants/IVR Menus please refer to this training manual.


Module 14 - ScopTEL - Managing Auto Attendants
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