Miscellaneous

Press Release: ScopTEL Introduces Context Sensitive Help into the Web-GUI

ScopTEL is a constantly evolving product with new features added almost daily.

This constant evolution makes updating documentation very difficult.

So ScopServ is very pleased to announce that we have added Context Sensitive Help to each and every ScopTEL server able to install scopserv-core-6.2.0.2.20200318 and scopserv-server-6.4.0.0.20200318

This package adds the help button to each object in ScopTEL Server, Network, Telephony with the exception of Vendor specific Automatic Provisioning details.

Just click on a help button to launch the help window.

 

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ScopTEL Telephony Feature List

ScopTEL has many applications and many Enterprise PBX features.

This is a list of PBX Features.

Feature Name Extended Description
Fax Server
Fax to Email
Email to Fax (Clientless)
Per User Licensing Model
Customizable Feature Codes
Multitenant with Sub-Admin Accounts
Multitenant Reporting – CDR and Call Centre All ACD/Contact Center options are included in ScopTEL Professional Version
Flexible Dial Plans
Flexible DN Lengths
Firewall
DNS Server
DHCP Server with SIP Phone Vendor Classes
VPN Server
Certificate Manager for SRTP and HTTPS Used for Secure Voice and encrypted Management
Package Manager for Upgrades
Backup and Restore Manager
Storage Manager
Radius Server
License Free SIP Trunking Most vendors charge per channel
STUN Server
Built in NAT Traversal (SBC)
SIP and TFTP Security ScopServ Firewall protection from hackers and assailants
TFTP Brute Force Protection
SIP Brute Force Protection
SIP ACL lists
SIP Blacklists
SIP Password Policy Protection
SIP Regular Expression Pattern Blocking
Do Not Disturb
Call Diversion
Auto Attendants
Prompt Manager
MoH Manager
Out of Office (DND)
Call Forward – Always
Call Forward – Busy
Call Forward – No Answer
Call Forward – Unavailable
Express Messaging / Send Voicemail
Transfer to Voicemail
One Touch Park
Group Call Pickup
Directed Pickup
Blacklist Number
Priority Call This is on many RFP’s
Blind Transfer – SIP and Mobile
Attended Transfer – SIP and Mobile
Conference Transfer – SIP
Transfer/Ring Back
Force Account Code
Dial Group
Retry Dial
Call Completion (CCBS/CCNR) This is on many RFP’s
Last Number Redial
Saved Number
Block Caller ID
Allow Caller ID
Call Return/Trace
Cancel Call Waiting
Voicemail
Speed Dial 100
Speed Dial 8
Direct Paging/Intercom
Scheduled Paging Announcements
Scheduled Campaigns
Ad Hoc Conferencing https://blog.scopserv.com/2018/12/scoptel-adhoc-conference-feature-management/
Conference Bridging
Room Monitor (Spy)
Conference Group (Live) – Ad Hoc Conferencing 99 channels per user
Callback on Hangup
Background Music
Ringing Service
Phrase Management
Call Recording (On Demand)
Play Beep tone when start/stop monitoring ?
Call Recording (Mute/UnMute)
Hook Flash Used for Centrex Lines
Disconnect/Hangup
Channel Monitoring
Silent Monitor
Enable options menu ?
Allow to switch between Normal (0), Whisper Agent (1), Whisper Caller (2) and Conference All (3) mode.
Enable Spy Group Support ?
Don’t announce channel beep
Only spy on channels involved in a bridged call
Audio Volume – Value from -4 to 4. (Negative are quieter)
Contact Centre/ACD All ACD/Contact Center options are included in ScopTEL Professional Version
Skills Based Routing
Agent Priority Per Queue
Detailed Historical Reports
Realtime Monitoring
Service Level Agreement per Queue Many vendors have a global SLA for all queues
Silent Monitor (ACD)
Authentication (PIN)
Channel Whisper
ACD Supervisor Codes
Supervisor Login
Supervisor Authentication (PIN)
Supervisor Help Request
Silent Monitor (Login/Logout)
Route By Agent
Direct Agent (ACD)
Agent Login
DND on Agent Logout
Agent Login (External)
Use Incoming CallerID for External Agent
Paging
Agent Pause
DND on Agent Pause
Pause Tag/Code
Call Tagging (ACD and Non-ACD calls)
Call Tagging/Wrapup Code
Enable ‘Live Call Tagging’
Class of Service
Hotdesk
Prefix to add to Incoming CallerID Number
Include current CallerID ?
Prefix to add to Incoming CallerID Name
Include current CallerID Name
Forward Originating CallerID
Multicast Paging (Mitel/Aastra,Yealink, Snom, Polycom,Grandstream)
Wakeup Calls
Fixed Mobile Convergence https://blog.scopserv.com/2014/12/scopserv-releases-support-for-fixed-mobile-convergence/
Shared Devices for Extensions
Certified SIP Gateways: Vegastream, Grandstream, and Mediatrix
Certified Soft Phones: ScopComm, Media5Fone, Counterpath
Mass Edit Extensions
Mass Edit Lines
Mass Add Extensions
Certified PSTN cards: Sangoma, Digium
Automatic Provisioning System
Alcatel:
– Alcatel Temporis IP100
– Alcatel Temporis IP150
– Alcatel Temporis IP200
– Alcatel Temporis IP300
– Alcatel Temporis IP600
– Alcatel Temporis IP700G
– Alcatel Temporis IP800
– Alcatel Temporis IP1850
– Alcatel Temporis IP2016
AudioCodes:
– AudioCodes 310HD
– AudioCodes 320HD
– AudioCodes 405HD
– AudioCodes 420HD
– AudioCodes 430HD
– AudioCodes 440HD
Cisco: https://blog.scopserv.com/2017/07/scoptel-cisco-sip-phone-integration/
– Cisco 3905
– Cisco 6901
– Cisco 6911
– Cisco 6921
– Cisco 6941
– Cisco 6945
– Cisco 6961
– Cisco 7811
– Cisco 7821
– Cisco 7841
– Cisco 7861
– Cisco 7905
– Cisco 7906
– Cisco 7911
– Cisco 7912
– Cisco 7931
– Cisco 7940
– Cisco 7941
– Cisco 7942
– Cisco 7945
– Cisco 7960
– Cisco 7961
– Cisco 7962
– Cisco 7965
– Cisco 7970
– Cisco 7971
– Cisco 7975
– Cisco 8811
– Cisco 8841
– Cisco 8851
– Cisco 8861
CyberData:
– CyberData Intercom
– CyberData Intercom with Keypad
CounterPath:
– CounterPath Bria (Softphone)
Fanvil:
– Fanvil X1/X1P/X1S/X1SP
– Fanvil X2P/X2CP
– Fanvil X3S/X3SP/X3G/X3SG
– Fanvil X4/X4G
– Fanvil X4U
– Fanvil X5S
– Fanvil X5U
– Fanvil X6
– Fanvil X6U
– Fanvil X7
– Fanvil X7C
– Fanvil X210/X210i
Flying Voice:
– Flying Voice FIP11WP
Grandstream:
– Grandstream GAC2500
– Grandstream GXP3275
– Grandstream GXP3240
– Grandstream GXP2200
– Grandstream GXP2170
– Grandstream GXP2160
– Grandstream GXP2140
– Grandstream GXP2135
– Grandstream GXP2130
– Grandstream GXP2124
– Grandstream GXP2120
– Grandstream GXP2110
– Grandstream GXP2100
– Grandstream GXP1780/GXP1782
– Grandstream GXP1760
– Grandstream GXP1630
– Grandstream GXP1628
– Grandstream GXP1620/GXP1625
– Grandstream GXP1610/GXP1615
– Grandstream GXP1200
– Grandstream GXP1450
– Grandstream GXP1400
– Grandstream GXP1100
– Grandstream GXP280
– Grandstream Gateway GXW4216
– Grandstream Gateway GXW4224
– Grandstream Gateway GXW4232
– Grandstream Gateway GXW4248
Hitachi:
– WIP-5000 (Wireless)
LG-Ericsson:
– LG-Ericsson LIP-8802
– LG-Ericsson LIP-8815
– LG-Ericsson LIP-8820
– LG-Ericsson LIP-8830
– LG-Ericsson LIP-8840
Linksys/Sipura:
– Linksys/Sipura SPA-301
– Linksys/Sipura SPA-303
– Linksys/Sipura SPA-501G
– Linksys/Sipura SPA-502G
– Linksys/Sipura SPA-504G
– Linksys/Sipura SPA-508G
– Linksys/Sipura SPA-509G
– Linksys/Sipura SPA-525G2
– Linksys/Sipura SPA-525G
– Linksys/Sipura SPA-841
– Linksys/Sipura SPA-901
– Linksys/Sipura SPA-921/922
– Linksys/Sipura SPA-941/942
– Linksys/Sipura SPA-962
– Linksys/Sipura SPA-1000/1001
– Linksys/Sipura SPA-2000/2002
– Linksys PAP2
Mitel/Aastra:
– Mitel/Aastra 51i
– Mitel/Aastra 53i
– Mitel/Aastra 55i
– Mitel/Aastra 57i
– Mitel/Aastra 480i
– Mitel/Aastra 6730i
– Mitel/Aastra 6731i
– Mitel/Aastra 6735i
– Mitel/Aastra 6737i
– Mitel/Aastra 6739i
– Mitel/Aastra 6751i
– Mitel/Aastra 6753i
– Mitel/Aastra 6755i
– Mitel/Aastra 6757i
– Mitel/Aastra 6863i
– Mitel/Aastra 6865i
– Mitel/Aastra 6867i
– Mitel/Aastra 6869i
– Mitel/Aastra 9112i
– Mitel/Aastra 9133i
– Mitel/Aastra 9143i
– Mitel/Aastra 9480i
Panasonic:
– Panasonic KX-HDV100
– Panasonic KX-HDV130
– Panasonic KX-HDV230
– Panasonic KX-HDV330
– Panasonic KX-HDV430
– Panasonic KX-TGP500
– Panasonic KX-TGP550/551
– Panasonic KX-TGP600
– Panasonic KX-UT113
– Panasonic KX-UT123
– Panasonic KX-UT133
– Panasonic KX-UT136
– Panasonic KX-UT248
– Panasonic KX-UT670
– Panasonic KX-UDS124 (Cell Station)
– Panasonic KX-UDT111 (Handset)
– Panasonic KX-UDT121 (Handset)
– Panasonic KX-UDT131 (Handset)
Polycom:
– Polycom IP300/330/331
– Polycom IP400/430
– Polycom IP450
– Polycom IP500/550/560
– Polycom IP600/650
– Polycom SoundStation (4/6/7xxx)
– Polycom VVX 300/310
– Polycom VVX 400/410
– Polycom VVX 500
– Polycom VVX 600
– Polycom VVX 1500
Polycom SpectraLink
– Polycom SpectraLink 8002 (Wireless)
– Polycom SpectraLink 8440/8450/8452 (Wireless)
Snom:
– Snom 300
– Snom 320
– Snom 360
– Snom 370
– Snom D375
– Snom 710/D710
– Snom 715/D715
– Snom 720
– Snom D725
– Snom 760
– Snom D765
– Snom 820
– Snom 821
– Snom 870
– Snom MeetingPoint
– Snom M3 (Wireless)
Tiptel:
– Tiptel IP 28 XS
– Tiptel IP 280
– Tiptel IP 282
– Tiptel IP 284
– Tiptel IP 286
– Tiptel IP 386
– Tiptel VP 28
Uniden:
– Uniden UIP200
Voice Operator Panel:
– Voice Operator Panel (VOP) Standard, Lite, Micro
VTech:
– VTech S1100
– VTech S1210
– VTech S1220
– VTech S1410
– VTech S1420
– VTech S2100
– VTech S2210/S2211
– VTech S2220/S2221
– VTech S2410
– VTech S2420
– VTech ErisTerminal VSP600
– VTech ErisTerminal VSP715
– VTech ErisTerminal VSP725
– VTech ErisTerminal VSP735
– VTech ErisStation VCS754
Yealink:
– Yealink T9CM
– Yealink T12
– Yealink T18
– Yealink T19
– Yealink T20
– Yealink T21
– Yealink T22
– Yealink T23
– Yealink T26
– Yealink T27
– Yealink T28
– Yealink T29
– Yealink T32
– Yealink T38
– Yealink T40
– Yealink T41
– Yealink T42
– Yealink T46
– Yealink T48
– Yealink T52
– Yealink T54
– Yealink T56
– Yealink T58
– Yealink CP860
– Yealink CP960
– Yealink VP530
– Yealink SIP-W52 (Wireless)
– Yealink SIP-W56 (Wireless)
– Yealink SIP-W60 (Wireless)
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ScopTEL Voicemail End User Card

Looking for a cheat sheet to manage your personal mailbox options?

ScopTEL Voicemail End User Card
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Support for Asterisk-SCF dropped

Support for Asterisk-SCF dropped


Image source: http://www.venturevoip.com/new…

Digium has dropped support for Asterisk-SCF. While this is somewhat of a surprise, I always thought that the splitting of development resources was something that would end up being a bad idea.

The other problem was that setting up an environment to compile and run SCF was always difficult.

The features that SCF had though were awesome. I just hope that people figure out how to cross port some of them into Asterisk.

The other thing is that there was basically a core rewrite – looking at the task that needed to be achieved and rewriting code from scratch to achieve it.

That’s something that’s unlikely to happen in a wholesale manner in Asterisk.

Update: Thanks to Kirk Bateman for pointing out I don’t discuss what Asterisk-SCF is. So here’s a brief overview:

The Asterisk SCF Mission Statement

Asterisk Scalable Communications Framework (SCF) is a highly-scalable, distribute

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Asterisk 1.8.17.0 Now Available

Asterisk 1.8.17.0 Now Available


Image source: http://www.venturevoip.com/new…

The Asterisk Development Team has announced the release of Asterisk 1.8.17.0.

This release is available for immediate download at
http://downloads.asterisk.org/pub/telephony/asterisk

The release of Asterisk 1.8.17.0 resolves several issues reported by the community and would have not been possible without your participation.
Thank you!

The following is a sample of the issues resolved in this release:

* — Fix channel reference leak in ChanSpy.
(Closes issue ASTERISK-19461. Reported by Irontec)

* — dsp.c: Fix multiple issues when no-interdigit delay is present, and fast DTMF 50ms/50ms
(Closes issue ASTERISK-19610. Reported by Jean-Philippe Lord)

* — Fix bug where final queue member would not be removed from memory.
(Closes issue ASTERISK-19793. Reported by Marcus Haas)
<br

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LibPRI 1.4.13 Now Available

LibPRI 1.4.13 Now Available


Image source: http://www.venturevoip.com/new…

The Asterisk Development Team has announced the release of libpri 1.4.13.

This release is available for immediate download at http://downloads.asterisk.org/pub/telephony/libpri

The release of libpri 1.4.13 resolves several issues reported by the community and would have not been possible without your participation.
Thank you!

The following are the issues resolved in this release:

* — Outgoing BRI calls fail when using Asterisk 1.8 with HA8, HB8, and B410P cards.
(Issue AST-598. Reported by Trey Blancher)

* — Implement handling a multi-channel RESTART request.
(Closes issue PRI-93. Reported by Marcin Kowalczyk)

* — Removed MDL/TEI management configuration warning message.
(Closes issue PRI-137. Reported by Bart Coninckx)

* — Allow passing compiler flags (CFLAGS, LDFLAGS)

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Asterisk 11.0.0-rc1 Now Available

Asterisk 11.0.0-rc1 Now Available


Image source: http://www.venturevoip.com/new…

While I don’t normally write about release candidates this one is the first release candidate for the next Long Term Support version of Asterisk. The last was 1.8 and the one before that was 1.4. If you’re going to test any release candidate this one would be a good idea!

Anyway, here’s the release announcement:

The Asterisk Development Team is pleased to announce the first release candidate of Asterisk 11.0.0. This release is available for immediate download at
http://downloads.asterisk.org/pub/telephony/asterisk/releases

All interested users of Asterisk are encouraged to participate in the Asterisk 11 testing process. Please report any issues found to the issue tracker, https://issues.asterisk.org/jira. It is also very useful to see successful test reports. Please post those to the ast

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New Asterisk Developers

New Asterisk Developers


Image source: http://www.venturevoip.com/new…

Matthew Jordan has posted details of new developers in the Asterisk community:

Hey all –

We’ve been a bit remiss in introducing some recent additions to the Asterisk developer community. A few of you have seen commits from them recently, and its only fit and proper that you know the people behind the commit messages!

Pedro Kiefer (pkiefer) has fixed all sorts of bugs in app_alarmreceiver, and has introduced a number of new features to the application as well. As such, he’s agreed to help the Asterisk project by being the primary maintainer of the app_alarmreceiver module – which will be a huge benefit to all users of that module.

David Lee (dlee) is one of those developers who has done a bit of everything. He’s written software for telecommunications, database security, and data center infrastructure management, embedded C++, web applications in Java and Scala. Most recently, Dave has spent the last two years working on our A

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First Look: Polycom RealPresence Group

First Look: Polycom RealPresence Group

Today was a busy day for Polycom as they started the day by ringing the opening bell on the NASDAQ before unveiling their newest additions to their video

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US Companies Warned Not to do Business with Chinese Telecom Manufacturers

US Companies Warned Not to do Business with Chinese Telecom Manufacturers

Morgan Korn at Yahoo! Finance reports on an interesting telecommunications story with big implications, China’s Huawei, ZTE Threaten U.S. National Security

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