ScopTEL has passed all Bell Canada Interoperability requirements with the Bell Canada SIP network.
This means that Bell Canada fully acknowledges compatibility with ScopTEL SIP trunking and the Bell Canada SIP network.
Please refer to this document in order to provision your ScopTEL server with Bell Canada’s SIP trunking services.ScopTEL-Bell_Canada_SIP-T_Interop_Requirements
ScopTEL includes an extremely powerful DHCP Server. Refer to this document to enable the DHCP server.
ScopTEL - DHCP Server Configuration
The ScopTEL DHCP server can greatly simplify the configuration and provisioning of VoIP devices. Refer to this document to enable DHCP classes.
ScopTEL - DHCP APS Configuration
If you have already installed ScopTEL on a server and aren’t sure what to do next then follow this comprehensive configuration guide:ScopServ - Basic Installation Hierarchy for Telephony Server New Design v04
It is recommended that you read each Training Module in numerical order.
CentOS 5 DVD ISO Boot Disk Installation (deprecated, use CentOS el6)
Basic ifconfigModule 2 - ScopTEL - Basic ifconfig
Server Installation WizardScopTEL - DNS Server Configuration Wizard
Version Switcher for TelephonyModule 4 - ScopTEL - Version Switcher for Telephony Server
PSTN Interfaces and GatewaysModule 5 - ScopTEL - PSTN Interfaces and Gateways
Outgoing Lines and Interface Groups
Incoming Lines ManagementModule 7 - ScopTEL - Incoming Lines Management
Class of Service ConfigurationModule 8 - ScopTEL - Class of Service Configuration
Extensions ManagementModule 9 - ScopTEL - Extensions Management
Automatic Provisioning SystemModule 10 - ScopTEL - Automatic Provisioning System
Prompt ManagementModule 11 - ScopTEL - Prompt Management
Managing SchedulesModule 12 - ScopTEL - Managing Schedules
Managing Conferences:Module 13 - ScopTEL - Managing Conferences
Managing Auto Attendants/IVRModule 14 - ScopTEL - Managing Auto Attendants
Managing Automatic Call DistributionModule 15 - ScopTEL - Managing ACD
Managing ApplicationsModule 16 - ScopTEL - Managing Applications
Backup and Restore Using the Server Manager GUIModule 17 - ScopTEL - Backup and Restore
Backup and Restore Using Putty and WinSCPModule 18 - ScopTEL - Backup_Restore Using Putty_WinSCP
TroubleshootingModule 19 - ScopTEL - Troubleshooting
Quality of Service TrainingModule 20 - ScopTEL - Quality of Service Training
ScopTel Reports SummaryModule 21 - ScopTEL - Reports Summary
Sangoma/Vegastream Gateway ConfigurationModule 22 - ScopTEL - Sangoma Gateway Configuration
Sangoma Hardware Transcoding Integration InstallationModule 23 - ScopTEL - Sangoma Transcoding Installation
Asterisk 11 T.38 Fax Gateway ConfigurationModule 24 - ScopTEL - Asterisk 11 T.38 Fax Gateway Configuration
Avaya IP Office Conference Bridge Integration (Add Conference Bridging to IP Office Using ScopTEL)Module 25 - ScopTEL - Avaya IP Office Conference Bridge
System Network Lab (Hands On: Learn How To Network Multiple Servers Using SIP Tie Trunks):Module LAB - ScopTEL - System Networking LAB
How to set up a Server to Server SIP Trunk:ScopTEL - How to set up a Server to Server SIP Trunk
ScopTEL Fixed Mobile Convergence and Follow Me:ScopTEL - Fixed Mobile Convergence and Follow Me
ScopTEL Networking DHCP Configuration:ScopTEL - DHCP Configuration
Configuration ScopTEL SIP for Network Address Translation/NAT:ScopTEL - Configuring ScopTEL for NAT
ScopTEL Cisco SIP Phone Integration:ScopTEL - Cisco SIP Phone Integration
ScopTEL Certificate Manager (How To Configure a ScopTEL Server to Support HTTPS GUI management and Encrypted Media and Signalling):ScopTEL - Certificate Manager
How To Optimize a ScopTEL Installation to Save Voice Recordings:ScopTEL - Call Recording Server Optmization
ScopTEL Installation Hierarchy (If you are new to ScopTEL follow this document to manage the correct flow of your new installation to optimize configuration prerequisites):ScopServ - Basic Installation Hierarchy for Telephony Server New Design v04
How To Configure Customer Call Ratings Using IVR Menus and Custom Scripts:Rating calls using IVR menus and custom scripts
End User Voicemail Cheat Sheet:ScopTEL Voicemail End User Card
Configuring Speed Dials and PIN’s Using Outgoing Line Configurations:ScopTEL - Speed Dials and Outgoing Line Configurations
How To Configure the Same Extension Number On Multiple SIP Devices:ScopTEL - Shared Users for Devices
Background On directmedia/re-INVITE Management in ScopTEL:ScopTEL - RTP directmedia handling
Using Join.me to Support Customers (use for webinars, remote help sessions, desktop sharing, conference bridging):ScopTEL - Remote Support Using join.me
End User Guide for Polycom SoundPointIP Phones (integrated with ScopTEL Proprietary EFK functions):ScopTEL - Polycom End User Training
ScopTEL Installation on Mediatrix Sentinel Virtual Machine (How To):ScopTEL - Mediatrix Sentinel ScopTEL VM Installation
How To Integrate a ScopTEL Installation with a Mediatrix ISDN Gateway (T1/E1 Interfaces):ScopTEL - Mediatrix ISDN Gateway Configuration
How To Integrate a ScopTEL Installation with a Mediatrix Trunk, Station Gateway (Analog/POTS FXO/FXS):ScopTEL - Mediatrix Analog Gateway Configuration
If you are an ITSP looking to terminate SIP VoIP Interfaces to Reseller or End User ScopTEL installations you need to read this:ScopTel - ITSP SIP Trunking
And End User Guide for Snom Phone Users:ScopTEL - Snom End User Training
ScopServ Quick Sales Presentation:ScopServ Presentation 2015
ScopServ Full Customer Presentation:General Presentation ScopTEL ENGLISH
ScopTEL ScopSTATS Reporting Admin Guide:ScopSTATS_Manual
ScopTEL Automatic Call Distribution Customer Presentation:Presentation ScopServ ACD English V3
ScopTEL Feature List:ScopTEL Feature List
Required Settings for Gmail or Office 365 SMTP Smart Relay
Gmail and Office 365 each require unique settings for Smart Relay Configuration. This document describes each.ScopTEL - SMTP Relay Settings Gmail Office 365
Call Forwarding End User Guide
Users can manage their Call Forwarding rules using this cheat sheet.ScopTEL Call Forwarding End User Card
ACD Pause Code Usage
A simple ‘how to’ explaining ACD Pause Code UsageScopTEL ACD Pause Code Usage
How to Provision Bria
Basic pre-requisites to provision BriaScopTEL - How to Provision Bria
The Mediatrix Sentinel appliance is a Gateway Appliance with several advanced
features (some of which are activated by licensing).
• Eight Gateway modules are supported per Sentinel and external Gateways are also
• FXO/FXS modules supported
• ISDN modules supported
• DSP modules are supported for RTP CODEC support.
• Hardware transcoding is not yet supported
• SBC is supported by license. Licensing is per channel based
• Embedded Firewall
• Embedded Router supporting static routes
• Enbedded NAT Router
• Embedded DHCP server
• VLAN Support
• QoS support
• 2 Network interfaces (Uplink, Lan1) with each interface supporting a unique MAC
address for bridging to Virtual Machine network interfaces.
• 1 dedicated network interface for emergency management
• Additional Information is available on the Mediatrix Wiki
VoIP is a beautiful thing but not if your network is the source of bad voice quality and you cannot prove the source of the problem.
Most of the time the problem is caused by newtork latency, lack of bandwidth, or packet loss. The G.107 E Model is a great tool to assess a network and determine the MOS of phone call(s). ScopServ has published a must read guide on QoS at https://blog.scopserv.com/2012/07/scopserv-advanced-training-on-qos-and-vlans/
VoIPmonitor is a third party tool that is pretty easy to install and can easily generate a QoS report and it has a lot of other cool features.
Installing VoIPmonitor using the ScopServ package manager will automatically build a working installation fo VoIPmonitor.
To install VoIPmonitor you must obtain a 30 day trial license or purchase a Server license from VoIPmonitor.
Disclaimer: ScopServ does offer any support of any kind for VoIPmonitor. Support requests must be made directly to VoIPmonitor and all support documentation is available from their website. http://www.voipmonitor.org
How to install VoIPmonitor on ScopTEL (assuming your software maintenance is active):
From Linux console type:
Login to the ScopTEL GUI and edit MySQL Server and check Enable TCP/IP listening ? [x]
Log Out of the ScopTEL GUI
From Linux console type:
service mysqld restart
scopserv_yum install voipmonitor
service scopserv restart
Login to your account at http://www.voipmonitor.org and copy your license data to clipboard
Login to the ScopTEL GUI
Click on the VoIPmonitor Tools menu in the ScopTEL GUI and paste your key.
After clicking on ‘Recheck’ your installation should be finished
But you will probably see this error when you click on Installation is Finished.
Click OK and ignore the error. A ScopTEL crond task will automatically execute this command.
From Linux console type:
service voipmonitor start
Now you can click on Tools>VoIPmonitor in the ScopTEL GUI and start using VoIPmonitor.
You may need to edit the network interface(s) that VoIPmonitor is configured to monitor.
If you edit and save this configuration you must…
From Linux console type:
service voipmonitor restart
Then open the ScopTEL GUI and go to Tools>VoIPmonitor to see VoIPmonitor options and reports.
Sometimes it is necessary to set bridge interfaces on ScopTEL to support multiple devices on the same subnet.
After you install the necessary Network Interface Cards follow this simple tutorial.
Update the ScopTEL server to network package 22.214.171.124 which supports the new network bridging feature
scopserv_yum update scopserv-network -y
NOTE: You can also use the package manager to update this package
Install the bridge-utils package if not already installed (check with ‘rpm -qa bridge-utils’)
scopserv_yum install bridge-utils -y
Edit your Network Configuration and create one new interface to act as your first bridge interface like br0 and assign a static IP address to this interface for management.
Create another network interface or use existing eth<interface> and set its type to BRIDGE, then make sure the ‘Bridge Interface’ text matches the text you entered on the matching bridge interface br0. This example uses eth0 as the WAN interface (which matches the br0 configuration)
Now you have to edit or create an additional hardware interface in order to bridge it with eth0. In this example the hardware interface will be eth1 and it will also be bridged with br0
Save and Commit your configurations and reboot the server
Even though IPv4 has been fully occupied, many people still not realized that they need to start implementing IPv6 for their services. In this post, I am going to show how to implement IPv6 connectivity to SIP service which run on Asterisk.
Please note that we assuming that you already have enable IPv6 support on Network Configuration available on the ScopTEL PBX Web Management. If not, please refer to this article that explain how to enable IPv6 support on ScopTEL PBX.
We now support IPv6 out of box since Telephony module version 2.6.2.
Enabling IPv6 support in ScopTEL PBX is incredibly simple. In the GUI, click on Telephony -> Configuration -> Channels -> SIP Channels and set the Bind Address (UDP/TCP/TLS) to :: (all addresses), click on Save then click on Commit to update Telephony configuration files.
The Telephony service (Asterisk) will now route SIP traffic over IPv6 for any Extensions and VoIP Accounts that have either a valid DNS record (AAAA) for their hostname, or if you specify an IPv6 address on the Extensions and VoIP Accounts.
Phones can register using IPv4 or IPv6; the PBX will translate traffic between IPv4 and IPv6 addresses and even send RTP streams between IPv4 and IPv6 addresses. This makes it much easier to upgrade the network even when some devices do not support IPv6 yet.
Following is the list of some VoIP phones that are IPv6-ready. These are not the only SIP phones on the market that support IPv6; many Softphone (client) do and even more will also support it via a firmware update. These phones are those which, in addition to IPv6, also offer other great features and performance.