Backup

Managing Backups for Multiple ScopTEL Systems

  • ZIP and tar and 16 bit applications and are therefore limited in creating a maximum file size of 4Gb. Therefore if the compressed backup will be larger than 4Gb the backup will be truncated due to the limitations of these 16 bit applications.
  • Remote backups to FTP servers can be difficult due to NAT issues. If the ScopTEL server is behind NAT and the remote FTP server is behind NAT it is doubtful that the remote backup will succeed due to the number of dynamic ports that must be allocated for the file transfers.
  • Local Backup (File) is not a recommended backup Destination in the ScopTEL Backup Manager because it will create a local backup file each time it is executed and this can result in low drive space.
  • If you are backing up a server in order to migrate to another platform it is highly recommended you use the method published in our knowledgebase at https://blog.scopserv.com/2018/10/putty-and-winscp-backup-and-restore-method/ the purpose of the document you are reading is to schedule remote backups especially if you are an administrator trying to automate backups for multiple remote systems.

 

ScopTEL - Managing Backups with Acrosync
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Putty and WinSCP Backup and Restore Method

The Putty and WinSCP Backup Method is the recommended method to backup a ScopTEL Server. It is nearly foolproof and backs up all required data.

 

Module 18 - ScopTEL - Backup_Restore Using Putty_WinSCP
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ScopTEL CentOS 6.X BootDisk Installation Guide

  • Previous versions of ScopTEL were either based on CentOS versions 4 or 5
  • However these versions have limited lifecycle support and it was necessary for ScopServ International to Release an installation ISO based on CentOS version 6.X

centoscycle

  • Refer to the official ScopServ Documentation to install CentOS el6
ScopTEL-CentOS6_-BootDisk-Installation-Guide
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How to Backup and Restore a ScopTEL PBX

You can configure a regular backup schedule to ensure that you have a copy of your all your ScopServ configuration, Voicemail and Call Reports (CDR/ACD/IVR). Backups can be stored on the file system, on a remote FTP or SSH server, burn to a CD/DVD or be sent by Email. We also support  full and incremental backup for most medias and files can be compressed as ZIP, TGZ or ISO files.

You can also restore a previous backup, in case of data loss or a major configuration fault.

 

Create a new Backup Schedule

To create a new backup schedule, simply open the ScopServ GUI and go on Server -> Backup and click on Add a new Backup.

We recommend to give this backup a friendly name (e.g. “Daily”, “Reports” or “Voicemail”)  to accurately identify what you’re backing up, this will make future restores easier.

On the Modules tab, you can select which modules (Server, Telephony, etc) and options (Configuration, reports, Voicemail, Provisioning Files, etc) to include in this backup. Please note that some options like Voicemail messages, Music-On-Hold (MOH) or Record/Monitor sound files could seriously increase the size of your backups because you are backing up potentially large audio files.

It is highly recommended to do external backups using the SYNC method.  Local backups can use all available disk space and affect call processing.  SYNC Incremental backups avoid file size restrictions by most compression algorithms.

You can configure your own schedule on the Scheduler tab using the Hours, Minutes and Weekdays select boxes.

Backup Configuration

Restore from Backup

In order to restore a previously generated backup, you must go on Server -> Backup and click on the Restore button.  You will need to specify the source of the backup (e.g. from an FTP server or local files). Once ready, simply click on the Restore button on the bottom of the popup window.

Restore from Backup

 

If no errors are encounter during the restore then all data included on the backup will be instantly visible on the GUI.

Module 17 - ScopTEL - Backup and Restore

There are additional options to do backup and restore using Putty and WinSCP

Module 18 - ScopTEL - Backup_Restore Using Putty_WinSCP

 

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