ScopTEL has passed all Bell Canada Interoperability requirements with the Bell Canada SIP network.
This means that Bell Canada fully acknowledges compatibility with ScopTEL SIP trunking and the Bell Canada SIP network.
Please refer to this document in order to provision your ScopTEL server with Bell Canada’s SIP trunking services.ScopTEL-Bell_Canada_SIP-T_Interop_Requirements
ScopTEL includes an extremely powerful DHCP Server. Refer to this document to enable the DHCP server.
ScopTEL - DHCP Server Configuration
The ScopTEL DHCP server can greatly simplify the configuration and provisioning of VoIP devices. Refer to this document to enable DHCP classes.
ScopTEL - DHCP APS Configuration
The Class of Service Manager is used to create objects used to assign permissions or restrictions to Outgoing Lines, Incoming Lines, Extensions, Feature Codes, or Applications.
Great care should be taken when configuring Class of Service objects.
Please refer to https://blog.scopserv.com/2012/06/important-security-settings-when-using-class-of-service-cos/ before configuring Class of Service objects.
Module 8 - ScopTEL - Class of Service Configuration
Did you know ScopTEL included a FREE Professional Contact Centre?Presentation ScopServ ACD English V3
ScopTEL also includes a FREE Professional Reporting engineScopSTATS_Manuel_2016-en-1
Need to set up a Call Centre? Refer to this documentation.Module 15 - ScopTEL - Managing ACD
Additional User documentationScopTEL ACD Pause Code Usage
For additional information on Skills Based Routing refer to https://blog.scopserv.com/2012/06/how-to-implement-skill-based-routing-acd-on-scoptel-pbx/