Provisioning

ScopTEL has passed all Bell Canada Interoperability requirements with the Bell Canada SIP network.

ScopTEL has passed all Bell Canada Interoperability requirements with the Bell Canada SIP network.

This means that Bell Canada fully acknowledges compatibility with ScopTEL SIP trunking and the Bell Canada SIP network.

Please refer to this document in order to provision your ScopTEL server with Bell Canada’s SIP trunking services.

ScopTEL-Bell_Canada_SIP-T_Interop_Requirements
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How to Provision Bria

Basic Pre-requisites to provision the Bria soft phone

ScopTEL - How to Provision Bria
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How to Configure the ScopTEL DHCP Server

ScopTEL includes an extremely powerful DHCP Server.  Refer to this document to enable the DHCP server.

 

ScopTEL - DHCP Server Configuration

 

The ScopTEL DHCP server can greatly simplify the configuration and provisioning of VoIP devices.  Refer to this document to enable DHCP classes.

 

ScopTEL - DHCP APS Configuration
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ScopTEL Cisco SIP Phone Integration

ScopTEL Cisco SIP Phone Integration

ScopTEL is able to support Cisco Phone integration by using the ScopTEL Automatic Provisioning System.

Please refer to this document for minimum prerequisite information and additional details.

 

ScopTEL - Cisco SIP Phone Integration
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How To Configure a ScopTEL Installation From Start to Finish

If you have already installed ScopTEL on a server and aren’t sure what to do next then follow this comprehensive configuration guide:

ScopServ - Basic Installation Hierarchy for Telephony Server New Design v04
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How to Share One Extension With Multiple SIP Devices

Description: Shared Users for Devices

  • In many cases it is desirable to have an extension shared across multiple devices. For example you have an extension 100 and you want it registered to multiple SIP User Agents such as: SIP Soft Phone, Wireless SIP Phone (DECT, WiFi), SIP Desk Phone. When someone calls extension 100 you want all devices to ring or ring with unique ring tones or just blink because you are monitoring extension 100 for someone else.

Normally a SIP extension can only be bound to a single IP address so you cannot share an extension with multiple SIP phones or there will be IP address conflicts.  ScopServ has introduced a new feature to solve this problem.  Follow this official documentation if you want to enable Shared Devices for Extensions

ScopTEL - Shared Users for Devices
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Product Bulletin: Change on Yealink Phone Provisioning Volume settings when using Firmware 80+

We just release an update on ScopTEL Telephony package (scopserv-telephony-5.8.25.6.20151013)  that reflect changes made on Yealink firmware 80 for Volume settings.

Those patches are fully tested and resolve issues on T48G fw revision 35.80.0.70

The problem is related to this release note in version 80

Yealink Firmware 80 Release Note (See page 2)

Optimized the permitted values and default values of the sending volume in the new version of 80.

Previous releases had the following settings to default values which ScopTEL used in the APS

voice.handfree.spk_vol = 8
voice.handset.spk_vol = 8
voice.headset.spk_vol = 8
voice.group_spk_vol = 8
voice.handfree.tone_vol = 8
voice.handset.tone_vol = 8
voice.headset.tone_vol = 8
voice.handfree_send = 25
voice.handset_send = 35
voice.headset_send = 29

But Yealink has optimized v80 firmware default volume settings using a default setting = 0

The ScopTEL Phone Provisioning commits now set the supported volume options as per Yealink default recommended values:

voice.handfree_send = 0
voice.handset_send = 0
voice.headset_send = 0

Also, we now disable the Confort Noise Generator (CNG) setting on Yealink Provisioning.

MANDATORY:

If you have configured Automatic Provisioning System (APS): Phone Provisioning>Provisioning>Firmware Version: drop list = Version 80 (or later)  and you have updated your ScopTEL installation to package version scopserv-telephony25.noarch 20151016:5.8.25.7.20151016-1 you must update your Yealink phone firmware to minimum release X.80.0.70 (where X is the hardware platform of your Yealink phone).

You can download this firmware release from Yealink’s support site at:

http://support.yealink.com/documentFront/forwardToDocumentFrontDisplayPage?category=Desktop%20IP%20Phone&?BaseInfoCateId=1317&NewsCateId=1317&CateId=1313

 

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ScopServ Releases Support For Fixed Mobile Convergence

  • ScopTEL Fixed Mobile Convergence allows a supported SIP Desk phone to hand a call off to a mobile device
  • ScopTEL Fixed Mobile Convergence also allows a mobile device to hand a call off to a ScopTEL extension or external number using PBX resources
  • Follow Me Integration allows one number to access all Fixed and Mobile extensions for all users
ScopTEL - Fixed Mobile Convergence and Follow Me
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Product Bulletin 6/25/2014: Yealink Phones do not download provisioning files after updating to scopserv-telephony25-5.2.24.0.2014060

During the finalization of APS support for Yealink Version 72 firmware, ScopServ included a configuration line in Yealink <MAC>.cfg files which broke the phone’s ability to download edited <MAC>.cfg files after the initial configuration download.  While the first configuration file download would be successful and the phone would provision, subsequent attempts to download edited <MAC>.cfg files would fail.  The resulting symptom is a Yealink phone that would not update registration passwords, changes to DSS Keys, etc…

The problem affects any Yealink phone configuration file generated by the ScopTEL APS from version scopserv-telphony25-5.2.24.0.2014060 but patched in scopserv-telephony25-5.2.26.0.2014062

In order to recover from this scenario the following actions must be taken:

1. Update the ScopServ Telephony rpm to version scopserv-telephony25-5.2.26.0.2014062 using either the ScopTEL GUI Package Manager or scopserv_yum update commands.

2. Force Commit of APS changes in the ScopTEL GUI

3. Factory reset each affected Yealink Phone by holding down it’s OK button until prompted for a factory reset, and confirm the reset.

4. Once the reset is complete and the Yealink phone has downloaded the new <MAC>.cfg file, the phone will operate correctly and be able to download edited <MAC>.cfg files from the ScopTEL provisioning server.

 

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ScopTEL Incoming Lines and Ringing Service Modes

Automatic schedules are great when you want to set up Incoming Lines to predetermined destinations during closed hours, weekends, and Holidays.

But what if you want to override your schedules and set up predetermined destinations for unforeseen emergencies or early closures, or just can’t be bothered to set up automatic scheduling?  ScopServ refers to this feature as Ringing Services.  Also known as Night Service…

Not only does this document explain how to set up Incoming Lines on your ScopTEL PBX but it clearly explains how to set up manual schedules that can be toggled on and off with a feature code or programmed to a DSS Key WITH BLF STATUS so you know when the Service Mode is ACTIVE.

Module 7 - ScopTEL - Incoming Lines Management
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