13 Feb, 2019
Applications are advanced Objects in ScopTEL configurations:
- An extension number is given to an application to include the destination in the dial plan.
- An application cannot be dialed directly from an Auto Attendant but if you choose the option ‘Allow Extensions to use this application as destination’ within the General application options then you can build a Ring Group or Virtual Extension and set the destination to the application. Only then can Ring Group and Virtual Extensions can be dialed from an Auto Attendant menu.